Last updated12/12/2025

1. Who we are

This website is operated by Reveal You C.I.C. (“we”, “us”, “our”).
We are a Community Interest Company registered in England and Wales under company number 16289477.

Registered office: Vision Accounting Fortis House, Cothey Way, Ryde, Isle of Wight, PO33 1QT, England

Email: info@revealyou.co.uk

We support young people, their parents and carers with coaching, pre-assessments and workshops to help tackle school struggles and mental health challenges.

For the purposes of UK data protection law, we are the data controller of the personal data we collect via this website and in the course of providing our services.

If you have any questions about this notice or how we use your data, please contact us using the details above.

2. What data we collect

Depending on how you interact with us, we may collect and use:

Contact details

• Name, email address, telephone number, postal address.

Enquiry information

• Details you provide when you contact us (for example, information about your child’s school experience, challenges, or support needs).

Booking and service information

• Session bookings, history of sessions attended, notes about goals and agreed strategies.

• For parents/carers: information about your relationship to the young person and your concerns.

• For schools/organisations (if applicable): staff contact details, role, and school details.

Pre-assessment information

• Information you choose to share in questionnaires and screening tools related to learning differences and neurodivergent traits (e.g. attention, organisation, sensory preferences).

• We do not provide diagnoses; we use this information to help you decide whether a referral for formal assessment is appropriate.

Marketing preferences

• Your choices about receiving updates about our services, workshops and resources.

Technical and usage data

• IP address, browser type and version, time zone setting, operating system, device type, and information about how you use our website (pages visited, clicks, time on page).

Cookie data

• Information collected via cookies and similar technologies (see our Cookie Policy for details).

We do not intentionally collect special categories of personal data (such as detailed health, ethnicity or religious data) via the website contact form alone. However, when you work with us, you may choose to share information about mental health, diagnoses, learning differences or other sensitive matters so we can support you appropriately. We treat this information as particularly confidential.

3. How we collect your data

We collect data in the following ways:

Directly from you, when you:

• fill in our contact form;

• email or phone us;

• book or attend coaching, pre-assessment or workshops;

• sign up to our newsletter or resources;

• complete questionnaires or feedback forms.

Automatically, when you:

• browse or use our website (via cookies, analytics and similar technologies).

From third parties, where relevant, for example:

• from schools or other professionals where you have asked us or agreed that we may liaise with them;

4. Why we use your data and our lawful bases

We will only use your personal data when the law allows us to, under one or more of these lawful bases: contract, consent, legal obligation, and legitimate interests (our reasonable business interests balanced against your rights).

4.1 To respond to enquiries and provide our services

• Purpose: to respond to your queries, discuss your needs, book and run coaching, pre-assessments and workshops, and provide follow-up resources.

• Lawful basis:

  • Contract – to take steps at your request before entering into a contract or to deliver the services you have requested; and/or

  • Legitimate interests – our legitimate interest in running and growing our organisation and responding to enquiries.

4.2 To manage relationships with parents, carers, young people and schools

• Purpose: to keep records of our sessions, agreed goals and strategies, and to liaise with parents, carers, schools and other professionals where you ask us to or agree that we should.

• Lawful basis:

  • Contract;

  • Legitimate interests – delivering effective, joined-up support.

• Where sharing information about a young person with another professional or school involves more sensitive information, we will normally rely on your explicit consent and will explain what we want to share and why.

4.3 To send you updates and marketing

• Purpose: to send you information about our services, workshops and resources that may be of interest.

• Lawful basis:

  • Consent – where you actively opt in (for example, via our newsletter sign-up); and/or

  • Legitimate interests – for existing clients where the law allows us to send information about similar services, and you have not opted out.

You can opt out of marketing at any time by clicking “unsubscribe” in our emails or by contacting us.

4.4 To improve our website, services and resources

• Purpose: to understand how people find and use our website, and to improve its content and usability.

• Lawful basis:

  • Legitimate interests – to develop and grow our organisation and improve support for families and young people.

  • For any non-essential cookies/analytics, we rely on your consent, obtained via our cookie banner.

4.5 To comply with legal and regulatory obligations

• Purpose: to comply with tax, accounting, safeguarding and other legal requirements, including keeping appropriate records.

• Lawful basis:

  • Legal obligation.

4.6 To protect our organisation and others

• Purpose: to prevent and detect fraud or misuse of our website, and to protect our rights, property or safety and that of our clients and partners.

• Lawful basis:

  • Legitimate interests – protecting our organisation and the people we work with.

5. Who we share your data with

We may share your personal data with:

• Service providers who help us deliver our services, such as:

  • website hosting and maintenance providers;

  • email and newsletter platforms;

  • booking or video-meeting providers;

  • IT and security providers;

  • (where used) survey and form providers.

These providers act as our “processors” and may only use your data to provide services to us, following our instructions.

• Professional advisers – such as lawyers, accountants and insurers where necessary.

• Schools or other professionals – only where you ask us to, or give us consent to, share information as part of supporting you or your child.

• Public authorities – where we are legally required to do so, or where this is necessary to protect someone’s vital interests (for example, safeguarding concerns).

We do not sell your personal data.

6. International transfers

Some of our service providers may be based outside the UK or may store data on servers outside the UK. If your personal data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as an adequacy regulation or standard contractual clauses approved for use under UK data protection law.

You can contact us for more information about these safeguards.

7. How long we keep your data

We only keep your personal data for as long as necessary for the purposes we collected it for, including meeting any legal, accounting or reporting requirements.

As a guide (you can adjust these):

• General enquiries (where you don’t go on to use our services): kept for up to 12 months.

• Client records (for coaching, pre-assessments and workshops): typically kept for 7 years after our last contact, in line with professional and legal guidelines.

• Financial records (invoices, payment records): kept for at least 6 years to comply with tax and accounting rules.

• Marketing contact details: kept until you unsubscribe or we decide to delete them.

When we no longer need your data, we will securely delete or anonymise it.

8. Your rights

Under UK data protection law, you have the right to:

• Access – request a copy of the personal data we hold about you.

• Rectification – ask us to correct inaccurate or incomplete data.

• Erasure – ask us to delete your data in certain circumstances.

• Restriction – ask us to limit how we use your data in certain circumstances.

• Data portability – in some cases, receive your data in a commonly used, machine-readable format and have it transferred to another organisation.

• Object – object to our processing where we rely on legitimate interests, and to object at any time to your data being used for direct marketing.

• Not be subject to automated decision-making – we do not use automated decisions with legal or similarly significant effects.

Where we rely on consent, you can withdraw your consent at any time. This will not affect any processing carried out before you withdrew consent.

To exercise any of these rights, please contact us using the details in section 1. We may need to verify your identity before responding.

If you are a parent or carer and the data relates to a young person, we will consider the young person’s rights and best interests when dealing with any request.

9. Cookies

We use cookies and similar technologies on our website. Some cookies are essential for the site to function properly; others help us understand how the site is used and improve it.

When you first visit our site, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time.

For more information, please see our Cookie Policy.

10. Complaints

If you have any concerns about how we use your personal data, we encourage you to contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: ico.org.uk

Helpline: 0303 123 1113

11. Changes to this privacy notice

We may update this privacy notice from time to time. When we do, we will post the updated version on this page and change the “Last updated” date at the top.

We encourage you to review this notice periodically so you remain informed about how we use your personal data.